23 June Case Updates Lessons for Expert Witnesses from O'Neill v Scottish Ambulance Service Board: Independence, Expertise and the Boundaries of Expert Opinion in Remote Clinical Triage Personal injury, Independence, Scotland, 10. Records Assessments and Site Visits, Remote Assessment, Hindsight bias The decision in O'Neill v Scottish Ambulance Service Board [2025] CSOH 17 provides important guidance on the legal and professional standards applicable to remote clinical triage. The court reaffirmed that clinicians conducting telephone assessments are held to the same professional standards as those undertaking face-to-face consultations.